Roger Fernando

"Can't say enough good things about the staff and agent. Very helpful, experienced and knowledgeable. Nice to have an agent instead of other companies that are hands off and all you get is an 800 number. Years ago someone hit me head on. When I called in to the office Roger's reaction was to make sure I was ok and if I needed anything. When the chips are down. you get what you pay for!"

"Roger Fernando's office insures my entire family - their service and attention to detail is unparalleled. When I call their office they have an uncanny ability to make me feel like I'm their #1 client. This is why I will always choose Roger Fernando's office over any other provider, thank you!"

"On or about August 2021, I created a trust and paid my mortgage in full. I called my SF agent, inquiring whether I needed to make policy changes to reflect these milestones. I spoke with Kathy Marr from Roger Fernando’s San Ramon SF Office who professionally and in language I understood, made me aware that both my homeowner and automobile coverages were dangerously outdated and I was seriously at risk financially if anything were to happen. Of course she was right! Kathy treated me with respect and honesty and I gladly updated both policies and now sleep much more soundly. Thanks Kathy Marr for service above and beyond what I’ve been used to since beginning my insurance relationship with State Farm in 1977."

"This office is amazing. Roger, Cathy and Cindy make insurance easy! They are extremely responsive, super friendly, detail oriented and available to answer any questions. I have all of my policies there and couldn’t be happier. I have had a few situations where I needed new insurance very quickly and it was done without any hesitation. I have referred them to friends and family and highly recommend them. They are a top notch office."

"I've been with Roger and his staff for 20 years. When I need them, they are extremely responsive, thorough and helpful. I have several policies through them now and have received top level service, pricing and professionalism on everything. No detail goes unnoticed and I am grateful for their personal touches."

"Kathy Marr is quite literally a go getter!!! So fast to respond and so great to work with. We deal mostly with Kathy, but honestly Roger's entire team is outstanding. You need a good Insurance Agent, this is your firm!!!! Solid people delivering solid results!!!! I have been a State Farm customer since I was 16 years old and had my first car. 36 years!!! We have had several SF agents over the years as we have moved all over the country!!!"

"I only have good things to say about working with Roger Fernando and his staff at State Farm. The team is incredibly professional and timely whenever I have an inquiry, or an issue arises. They exemplify all one would need in an insurance company; honest, trustworthy, reliable and hard working. If you are looking for a group that stands by you and your families needs, look no further."

"I was simply trying to see if I could get a reduced rate when I contacted Kathy Marr at this office. She was very thoughtful and professional in taking the time to put a quote together for me. Even though the quote wasn't enough to make me switch companies, the rates were very competitive and I was treated with utmost professionalism. The only reason I can't give a 5 star rating is because my current rate under another company is slightly better."

"Roger Fernando and his highly skilled, professional, friendly team have been taking care of all our insurance needs for almost twenty years. There is a tremendous advantage to bundling the business - we save a great deal of money, Roger and his group guide us through what we need and what we don't need, and it's very convenient when we need a document or have an issue (such as a claim) to only have one place to go. State Farm is a highly reputable insurance company - no doubt about that. But the people who are the face of the business really make a difference when you're trying to get something done. We came to Roger's agency on the recommendation of a good friend, and we'd happily suggest that anyone looking for high quality service backed by an excellent insurance company call Roger Fernando's office!"

"I had been with Roger and his team, then left for USAA and a "slightly" cheaper rate but came back as there is no beating their service and responsiveness. Whenever I had a question or concern, I was contacted immediately. I cannot tell you how much customer service means until you have to talk to an answering service and press a bunch of numbers only to leave a message. My rates are great, my coverage is awesome and Roger and his team always respond. I am so happy to be back."

"Roger has been my agent for 10 years now. Can't say enough good things about him and his team. They have held my hand through various claims, always helped to make sure I was getting the best savings while making sure I am financially covered and protected. Kathy is a rockstar, Roger is the most kind, honest businessman I've had the pleasure of working with. Thankful for them and all they have done for me and my family!"

"Roger and his team are awesome. My wife and I just bought our first home and they were able to talk us through the insurance process when buying a home, as well as bundle our auto policy. They were always very prompt with their responses and were able to answer any and ALL questions."